Legal

Terms of Service

1. Engagement Terms

These terms govern the consulting services provided by Eighty Twenty Digital LLC ("Company," "we," "us," or "our") to clients ("you" or "your"). By engaging our services, you agree to these terms.

2. Scope of Services

We provide performance marketing consulting services including audits, roadmaps, implementation sprints, and advisory services focused on Google Ads, Amazon Ads, and Walmart Connect optimization. The specific services are defined in your engagement agreement.

3. Client Responsibilities

To ensure successful engagement, you agree to provide:

Full access to all relevant advertising accounts (Google Ads, Amazon Ads, Walmart Connect, etc.)
Administrative permissions necessary to conduct audits and implement changes
Historical account data, performance metrics, and business context
Timely access to decision-makers and stakeholders
Detailed information about your business, goals, target customers, and budget constraints
Landing pages and offer details for review and optimization recommendations
Cooperation in implementing recommendations and providing feedback

4. Payment Terms

Payment is due as specified in your engagement agreement. For most services, payment is required before work begins or upon invoice. We accept credit cards and bank transfers through our payment processor.

If payment is not received by the agreed date, we reserve the right to pause or cancel services. Any late payments may incur reasonable interest charges at the applicable state rate.

5. Termination

Either party may terminate ongoing advisory services with 14 days' notice. One-time engagements (audits, sprints) cannot be refunded after work has begun. Refund requests for pre-paid but incomplete work will be evaluated on a case-by-case basis.

6. Intellectual Property

You retain ownership of your advertising accounts, data, and marketing materials. We retain ownership of our methodology, frameworks, and tools. You own the recommendations and strategies we develop for you. You may not resell or rebrand our work as your own agency offering.

7. Confidentiality

Both parties agree to keep confidential any sensitive business information, financial data, or proprietary details shared during our engagement. This excludes information that is publicly available or already known.

Liability & Guarantees

1. No Guarantee of Results

Important: We do not guarantee specific results, revenue improvements, cost savings, or return on advertising spend (ROAS). Performance marketing outcomes depend on many factors beyond our direct control, including:

Market conditions and competition
Your implementation of our recommendations
Changes to platform algorithms and policies
The quality of your landing pages and offers
Your ability to fulfill customer requests and deliver on promises
Economic factors and customer demand

Our guarantee is professional execution, expert analysis, documented recommendations, and strategic guidance based on industry best practices and your specific situation.

2. Limitation of Liability

To the fullest extent permitted by law, Eighty Twenty Digital LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, profit, data, or business opportunity, even if advised of the possibility of such damages.

Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

3. Third-Party Platforms

We are not responsible for changes to Google Ads, Amazon Ads, Walmart Connect, or other third-party platforms, their policies, algorithms, or service disruptions. We provide recommendations based on current platform features and best practices, but platform changes may affect results.

4. Your Implementation

Results depend significantly on how well you (or your team) implement our recommendations. We provide guidance and training, but you are responsible for executing changes, testing recommendations, and optimizing based on feedback.

Privacy Policy

1. Information We Collect

During our engagement, we may collect and process:

Your business name, contact information, and location
Advertising account data (campaign structure, keywords, targeting, spend, and performance metrics)
Customer data from your accounts (anonymized where possible)
Website analytics and user behavior data
Landing page content and design details
Communication records (emails, calls, notes)

2. How We Use Your Information

We use your information to:

Conduct audits and analyze account performance
Develop recommendations and strategies
Implement changes and optimizations
Provide advisory services and ongoing support
Generate reports and track results
Communicate with you about your engagement
Improve our services and processes

3. Data Security

We implement industry-standard security practices to protect your data, including encryption, secure access controls, and regular security reviews. However, no security system is completely impenetrable. We are committed to maintaining appropriate safeguards, but we cannot guarantee absolute security.

4. Data Retention

We retain your data for the duration of our engagement and for a reasonable period afterward (typically 2 years) for record-keeping, legal compliance, and dispute resolution. You may request deletion of your data at any time, subject to legal requirements.

5. Third-Party Access

We do not sell your personal information. We may share your data with third-party service providers (e.g., cloud hosting, email, payment processing) who are contractually obligated to protect your data. We may also disclose information if required by law or legal process.

6. Your Rights

You have the right to:

Access your data and request a copy
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)
Opt-out of certain data uses (e.g., marketing communications)
Request information about how your data is used

To exercise these rights, contact us at the address below.

7. Website Analytics

Our website may use analytics tools to track visitor behavior. This information is used to improve our website and services. We do not link analytics data to personally identifiable information without your consent.

Compliance & Legal

1. CCPA Compliance (California)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request what personal information we collect, use, and share
Right to Delete: You can request deletion of your personal information (with limited exceptions)
Right to Opt-Out: You can opt-out of the sale or sharing of your personal information (we do not sell your data)
Right to Correct: You can request correction of inaccurate personal information
Right to Limit Use: You can limit how we use your sensitive personal information

To exercise CCPA rights, submit a verifiable consumer request to the contact information below. We will respond within 45 days.

2. US-Based Operations

Eighty Twenty Digital LLC is a New York-registered business that conducts services exclusively for clients located in the United States. We comply with applicable federal, state, and local laws and regulations.

3. CAN-SPAM Compliance

As a performance marketing consultancy, we advise clients on advertising compliance. Our communications to you:

Will include our name and contact information
Will honor unsubscribe requests within 10 business days
Will not use deceptive subject lines or headers
Comply with the CAN-SPAM Act and similar regulations

4. Data Processing & Security

We are committed to protecting your data:

Data is processed securely with encryption and access controls
Data is stored on secure, compliant cloud infrastructure
We conduct regular security audits and updates
Access is limited to authorized personnel who need the information to provide services
We maintain appropriate incident response and breach notification procedures

5. Ad Compliance

We advise clients to comply with all advertising regulations, including FTC guidelines, platform policies, and consumer protection laws. We are not responsible for your compliance with these regulations, but we will make recommendations based on best practices.

6. Modifications to Terms

We may update this legal document from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or by posting a notice on our website. Your continued engagement after changes constitutes acceptance of the updated terms.

7. Governing Law

These terms are governed by the laws of New York, without regard to conflict of law principles. Any disputes will be resolved in the courts of New York.

Questions or Requests?

For questions about these terms, to submit a data privacy request, or to discuss your specific situation:

Eighty Twenty Digital LLC

New York, NY

United States

Last Updated: April 2026